Shipping and delivery
How much will shipping cost?
Generally, the product will be delivered through Standard Shipping, which is free of charge. However if you want a faster delivery, please Click Here, we will arrange Express Shipping for you,while you need to pay extra fees.
When will you get the products?
The time for delivery includes order processing time and shipment time.
It is typically 1 business day to process in-stock orders. Some high demands may result in delayed shipment, since we need extra time(two-three days) to contact the manufacturer for the products.
Most standard shipments (Australia,by Australia Post) are delivered in 5 to 9 business days from the shipping date. For Express Shipping time, Please Click Here.
For the clients in European countries or North America (US,CA,UK, DE, FR, ES, IT, NL, BE, PL etc.), the shipping time is around 12 business days.
For the clients in other areas (IN,RU,BR,CL,ZA etc.), it takes a bit longer.
Returns and exchanges
Satisfaction is guaranteed on all the products purchased by consumers . We want you to be thrilled, so if you're not satisfied with your purchase for any reason, simply return it within the 30-days trial period for a full refund.
Please email to us before you begin the return(email@example.com). And also, you need to pay the return shipping fee. Be sure to obtain a Return Merchandise Authorization (RMA) number and clearly write it on the outside of the box. Failure to do so may result in your package being refused or cause delays in processing your refund.
Together with our suppliers, we work hard to provide high-quality products. However it is very hard to avoid the defect and to make the defect ratio to 0%. So we offer you one year warranty. We are responsible for fixing your items with any issues within one year. Please contact us to find a solution when issue occurs.